We are so thrilled that you are considering purchasing from us. We are a very small team (it’s just Emma and Isabel!), so please allow 1-2 days for us to process your order. If you need it urgently (we get it, the beach is calling), please send us an email: heythere@soleilsoleil.com.au and we will try to process your order as quickly as possible.

Express delivery within Australia is free for all orders over $300. For all orders under $300:

Australia Post Standard (2–8 business days): $8
Australia Post Express (1–4 business days): $15

Once your order has been shipped you will receive an email with the link to your tracking information. If you do not receive this email please contact: heythere@soleilsoleil.com.au

We want you to love your Soleil Soleil purchase and use it for years to come. If for any reason you’re not in love, we will provide a full refund or online store credit. Please contact us within 14 days of receiving your order for Australian customers, or 28 days for international customers.

All items must be in their original, unworn, unwashed condition with tags attached.

The cost of return shipping is the responsibility of the customer, and Soleil Soleil is not liable for loss or damage in return transit (so we recommend using a trackable delivery method and keeping note of your tracking number). 

Please allow 2 business days for a refund to be processed from the date the returned item is received by Soleil Soleil. Refunds will be issued to the credit/debit card, Apple Pay or PayPal account used for the original payment. 

To organise your return please contact: heythere@soleilsoleil.com.au 

Items purchased with Afterpay are eligible for an exchange or store credit only—unfortunately we cannot offer a refund on Afterpay purchases. Please contact: heythere@soleilsoleil.com.au to organise your Afterpay return.