Orders processed before 12pm AEST Monday–Friday will be dispatched same day from our warehouse based in Burleigh Heads, QLD, Australia. Please note that orders may be delayed by one business day during Queensland public holidays.

Customs Duty & Import Taxes

Duties and taxes are easily calculated at check out in accordance with the country the order is being shipped to. For some countries, these charges are required to be prepaid at checkout, while others may collect them upon delivery. The applicable process will be determined based on your shipping address at the time of purchase.

Shipping fees, duties, and taxes from your original order are non-refundable.

International Shipping

Country	Currency	Delivery Time	Shipping Cost	Free Shipping Over	Duties & Taxes	Return Fee
United States	USD	3–5 days	$25.00	$200.00	Partially Included	$30
United Kingdom	GBP	3–5 days	£15.00	£150.00	Included	£20.00
United Arab Emirates	AED	3–5 days	AED 50.00	AED 700.00	Included	AED 100.00
Germany	EUR	3–5 days	€15.00	200.00	Included	€20.00
Qatar	QAR	3–5 days	QAR 50.00	QAR 700.00	Included	QAR 100.00
Canada	CAD	3–5 days	$15.00 CAD	$250.00 CAD	Partially Included	$30.00 CAD
Saudi Arabia	SAR	3–5 days	SAR 50.00	SAR 800.00	Included	SAR 100.00
Japan	JPY	3–5 days	¥1,800	¥21,000	Included	¥2,000
South Korea	KRW	2–4 days	₩18,000	₩200,000	Pre-pay available	₩20,000
Italy	EUR	3–4 days	€15.00	€200.00	Included	€20.00
France	EUR	3–4 days	€15.00	€200.00	Included	€20.00
Hong Kong	HKD	2-3 days	HK$60.00	HK$1,200.00	Included	HK$100.00
Switzerland	CHF	2–4 days	CHF 15.00	CHF 200.00	Included	CHF 20.00
Brazil	BRL	4–8 days	R$100.00	R$1,000.00	Calculated at checkout	R$110.00
Ireland	EUR	2–4 days	€15.00	€200.00	Included	€20.00
Spain	EUR	2–4 days	€15.00	€200.00	Included	20.00
Sweden	SEK	2–4 days	kr100.00	kr2,000.00	Included	kr200.00
Belgium	EUR	2–4 days	€15.00	€200.00	Included	€20.00
Mexico	MXN	3–7 days	$250.00 MXN	$3,500.00 MXN	Included	$300.00 MXN
Poland	PLN	3–4 days	zł60.00	zł1,000.00	Included	zł100.00
Taiwan	TWD	3–4 days	NT$350.00	NT$4,200.00	Pre-pay available	NT$400.00
Greece	EUR	2–4 days	€15.00	€200.00	Included	€20.00
Singapore	SGD	1 days	$15.00 SGD	$200.00 SGD	Included	$20.00 SGD
New Zealand	NZD	1–4 days	$20.00 NZD	$250.00 NZD	Included	$30.00 NZD
Norway	NOK	2–5 days	kr100.00	kr2,000.00	Included	kr200.00
Israel	ILS	3–8 days	₪40.00	₪600.00	Included	₪100.00
Netherlands	EUR	3–4 days	€15.00	€200.00	Included	€20.00
Malaysia	MYR	3–5 days	RM60.00	RM800.00	Included	RM100.00
Denmark	DKK	3–5 days	kr80.00	kr1,200.00	Included	kr100.00
Czech Republic	CZK	3–5 days	Kč280.00	Kč4,200.00	Included	Kč300.00
Rest of EU	EUR	Calculated at Checkout	€15.00	€200.00	Included	€20.00
Rest of World (ROW)	USD	Calculated at Checkout	$15.00	$200.00	Best Practice per market	$20.00