SHIPPING & RETURNS
Orders placed before 12pm AEST Monday–Friday will be dispatched the same day from our warehouse in Burleigh Heads, QLD, Australia. Please note that orders may be delayed by one business day during Queensland public holidays.
Please note we are currently experiencing slight delays with dispatch times, please allow 1–2 business days for your order to be fulfilled
AUSTRALIA
SHIPPING |
COST |
DELIVERY TIME |
STANDARD |
FREE OVER $150 AUD, OR $10 AUD FLAT RATE |
2 - 8 BUSINESS DAYS |
EXPRESS |
$15 AUD FLAT RATE |
1 - 3 BUSINESS DAYS |
NEW ZEALAND
SHIPPING |
COST |
DELIVERY TIME |
EXPRESS |
FREE OVER $250 NZD, OR $20.00 NZD FLAT RATE |
1 - 4 BUSINESS DAYS |
INTERNATIONAL
Country |
Currency |
Delivery Time |
Shipping Cost |
Free Shipping Over |
Duties & Taxes |
Return Fee |
|
United States |
USD |
3–5 days |
$25.00 |
$200.00 |
Partially Included |
$30 |
|
United Kingdom |
GBP |
3–5 days |
£15.00 |
£150.00 |
Included |
£20.00 |
|
United Arab Emirates |
AED |
3–5 days |
AED 50.00 |
AED 700.00 |
Included |
AED 100.00 |
|
Germany |
EUR |
3–5 days |
€15.00 |
200.00 |
Included |
€20.00 |
|
Qatar |
QAR |
3–5 days |
QAR 50.00 |
QAR 700.00 |
Included |
QAR 100.00 |
|
Canada |
CAD |
3–5 days |
$15.00 CAD |
$250.00 CAD |
Partially Included |
$30.00 CAD |
|
Saudi Arabia |
SAR |
3–5 days |
SAR 50.00 |
SAR 800.00 |
Included |
SAR 100.00 |
|
Japan |
JPY |
3–5 days |
¥1,800 |
¥21,000 |
Included |
¥2,000 |
|
South Korea |
KRW |
2–4 days |
₩18,000 |
₩200,000 |
Pre-pay available |
₩20,000 |
|
Italy |
EUR |
3–4 days |
€15.00 |
€200.00 |
Included |
€20.00 |
|
France |
EUR |
3–4 days |
€15.00 |
€200.00 |
Included |
€20.00 |
|
Hong Kong |
HKD |
2-3 days |
HK$60.00 |
HK$1,200.00 |
Included |
HK$100.00 |
|
Switzerland |
CHF |
2–4 days |
CHF 15.00 |
CHF 200.00 |
Included |
CHF 20.00 |
|
Brazil |
BRL |
4–8 days |
R$100.00 |
R$1,000.00 |
Calculated at checkout |
R$110.00 |
|
Ireland |
EUR |
2–4 days |
€15.00 |
€200.00 |
Included |
€20.00 |
|
Spain |
EUR |
2–4 days |
€15.00 |
€200.00 |
Included |
20.00 |
|
Sweden |
SEK |
2–4 days |
kr100.00 |
kr2,000.00 |
Included |
kr200.00 |
|
Belgium |
EUR |
2–4 days |
€15.00 |
€200.00 |
Included |
€20.00 |
|
Mexico |
MXN |
3–7 days |
$250.00 MXN |
$3,500.00 MXN |
Included |
$300.00 MXN |
|
Poland |
PLN |
3–4 days |
zł60.00 |
zł1,000.00 |
Included |
zł100.00 |
|
Taiwan |
TWD |
3–4 days |
NT$350.00 |
NT$4,200.00 |
Pre-pay available |
NT$400.00 |
|
Greece |
EUR |
2–4 days |
€15.00 |
€200.00 |
Included |
€20.00 |
|
Singapore |
SGD |
1 days |
$15.00 SGD |
$200.00 SGD |
Included |
$20.00 SGD |
|
Norway |
NOK |
2–5 days |
kr100.00 |
kr2,000.00 |
Included |
kr200.00 |
|
Israel |
ILS |
3–8 days |
₪40.00 |
₪600.00 |
Included |
₪100.00 |
|
Netherlands |
EUR |
3–4 days |
€15.00 |
€200.00 |
Included |
€20.00 |
|
Malaysia |
MYR |
3–5 days |
RM60.00 |
RM800.00 |
Included |
RM100.00 |
|
Denmark |
DKK |
3–5 days |
kr80.00 |
kr1,200.00 |
Included |
kr100.00 |
|
Czech Republic |
CZK |
3–5 days |
Kč280.00 |
Kč4,200.00 |
Included |
Kč300.00 |
|
Rest of EU |
EUR |
Calculated at Checkout |
€15.00 |
€200.00 |
Included |
€20.00 |
|
Rest of World (ROW) |
USD |
Calculated at Checkout |
$15.00 |
$200.00 |
Best Practice per market |
$20.00 |